Frequently Asked Questions
Find quick answers to the most common questions about our services, saving you time and helping you make informed decisions.
Last updated:December 15, 2021
General
What is Thamani Invest?
Thamani Invest is a digital investment platform that enables users to invest in a variety of financial products, including stocks, bonds, ETFs, and mutual funds, all from the convenience of their devices.
Who can use Thamani Invest?
Is Thamani Invest regulated?
Account Setup
How do I create an account?
To create an account, visit our website or download the app. Click "Sign Up", provide your personal details, complete identity verification, and fund your account to start investing.
Can I open multiple accounts?
Investments
What investment options are available?
We offer fixed-term investments in various sectors and guarantee a return on term completion.
Can I invest in international markets?
How much money do I need to start investing?
Fees and Charges
What fees does Thamani Invest charge?
We only charge a small fee for putting money in your wallet, as our partners charge or this, your investment is fee free.
Are there any hidden charges?
Deposits and Withdrawals
How do I deposit funds into my account?
You can deposit funds via bank transfer, mobile money, or credit/debit cards. Log in to your account and follow the "Fund Wallet" instructions.
How long does it take for deposits to reflect?
Can I withdraw my funds at any time?
Security
How does Thamani Invest protect my account?
We use advanced security measures such as two-factor authentication (2FA), encryption protocols, and regular security audits to safeguard your data and investments.
What should I do if I suspect unauthorised activity on my account?
Features
Does Thamani Invest offer automated investing?
Yes, we provide fixed-term investment services that automatically manage your portfolio based on your investment goals.
Can I set up recurring investments?
Can I withdraw my funds at any time?
Customer Support
How can I contact customer support?
You can reach us via email at support@thamaniinvest.com
What support is available if I encounter technical issues?
Risks and Disclosures
What are the risks of investing with Thamani Invest?
All investments carry risk. But because we offer fixed-term investments, we can guarantee your returns.
Does Thamani Invest provide financial advice?
Mobile App
Is there a mobile app for managing my investments on the go?
Yes! Our mobile app is available for both iOS and Android devices.
Invest and save for your future, all in one place
